They over sell their network meaning that speeds are abysmal when you want it the most. By extension of their over selling, they clearly don’t know how to manage their infrastructure.
After giving them a week to resolve the issue, and having already spent over a month trying to fix it myself, their only solution was ADSL which is by Bell’s own admission not suitable in my area.
No refund was provided, no apology. Just some smart ass who doesn’t think that 7 days is all that long to leave a customer without quality service.1 comment